1win Terms and Conditions

Welcome to 1win. Before you start using our website (which we’ll call the “Service”), please take a few minutes to read these Terms and Conditions ( “Terms”) carefully.

These are the rules of the road. They apply to everyone who visits or uses our Service in any way.

1. Definitions

To ensure we are all on the same page, here are the definitions for the key terms used throughout this document.

• “Service” refers to the website 1-win-indonesia.com and all associated services offered by us.
• “User,” “You,” “Player” refers to any individual who creates an Account on the Service or uses the Service in any way.
• “Account” refers to a personal account created by a User on the Service.
• “Company,” “We,” “Us” refers to 1-win-indonesia.com, the operator of the Service.

2. User Eligibility and Account Registration

Let’s cover the basics for using our Service. This part explains who is allowed to sign up and what you’re responsible for when you create your account.

2.1. Legal Age

You must be at least 18 years of age, or the legal age of majority in your jurisdiction (whichever is higher), to create an Account and use our Service. By using the Service, you represent and warrant that you meet this age requirement.

2.2. Your Information Must Be Accurate

It’s a simple rule: we need your real information. When you sign up, you’re agreeing to give us accurate, current, and complete details—think your full legal name, correct date of birth, and real contact info. This isn’t a “set it and forget it” task; you’re responsible for keeping these details current. We have to be strict about this: if you provide false information, we will have to terminate your account.

2.3. Single Account Policy

Each User is permitted to open and operate only one (1) Account. The use of multiple accounts by a single User (also known as “multi-accounting”) is strictly forbidden. We reserve the right to close any duplicate accounts, void any wagers placed, and reclaim any winnings from such accounts.

2.4. Account Security

You are solely responsible for maintaining the confidentiality of your Account login credentials (username and password). You agree to notify us immediately of any unauthorized use of your Account. The Company is not liable for any losses incurred by you as a result of unauthorized access to your Account.

3. We Must Verify Your Identity (KYC)

Here’s the deal: when you agree to these terms, you’re also agreeing to let us run some identity checks. This isn’t just our house rule; it’s a serious legal requirement. We are mandated to comply with international “Know Your Customer” (KYC) and Anti-Money Laundering (AML) regulations.

So, don’t be surprised if we ask for some documents. This usually happens when you go to make a withdrawal. It’s a standard procedure. We’ll just need you to send over a clear copy of your passport or ID, and probably a recent utility bill to prove your address.

You must provide this information when asked. If you can’t or won’t provide the necessary documents, we will be forced to suspend or permanently close your account.

4. Financial Transactions

This section outlines rules for deposits and withdrawals. We monitor all transactions to maintain fairness and meet legal requirements.

4.1. Deposits

You may only deposit funds into your Account from a payment source (e.g., bank account, e-wallet) that is legally owned by you. Deposits from third-party sources are prohibited.

4.2. Withdrawals

Withdrawals will be processed to the same payment method used for the deposit, where possible. Before a withdrawal is processed, we reserve the right to:

• Confirm your identity via our KYC procedures.
• Ensure that all deposited funds have been properly cleared.
• Review your gameplay for any irregular or prohibited patterns (see Section 5).

4.3. Anti-Money Laundering (AML)

We strictly prohibit the use of the Service for any illicit or fraudulent activity, including money laundering. All transactions are monitored. Any suspicious activity on an Account will be reported to the relevant authorities, and the Account will be suspended or closed.

5. Prohibited Activities

We must ensure a safe and trustworthy environment for everyone. Therefore, we strictly prohibit the following activities. Any such action is considered a major breach of this agreement:

• Fraudulent Activity: Using stolen or unauthorized payment methods, or performing any fraudulent financial transactions.
• Collusion: Cooperating with other Users to gain an unfair advantage in games or bets.
• Software Use: Using any automated software, bots, or artificial intelligence to play games or place bets.
• Exploitation of Errors: Taking unfair advantage of any bug, loophole, or error in our software or the Service.
• Jurisdictional Bypassing: Using VPNs, proxies, or other methods to disguise your true location or access the Service from a jurisdiction where it is prohibited.

6. Breach of Terms and Account Closure

If we have reasonable grounds to believe you have breached any of these Terms, we reserve the right, at our sole discretion and without prior notice, to take one or all of the following actions:

• Immediately suspend or terminate your Account.
• Void any wagers, bets, or game outcomes.
• Withhold any or all of your Account balance, including deposits and winnings.
• Report any illicit activities to law enforcement or other relevant authorities.

7. General Terms for Promotional Offers

From time to time, the Company may offer promotional incentives, including bonus funds, free wagers, or other rewards (“Promotions”). These offers are designed to enhance your experience but are subject to specific rules.

• All Promotions are subject to their own specific terms and conditions, which will be made available at the time of the offer.
• Unless stated otherwise, all Promotions are limited to one (1) per person, family, household address, IP address, and shared computer.
• Most bonus funds are subject to “wagering requirements” that must be met before the bonus or associated winnings can be withdrawn.
• We need the flexibility to change, pause, or completely withdraw any promotion at any time, for any reason.
• We regularly check transaction records and gameplay logs. If we spot any activity that looks like bonus abuse or an unfair strategy, we will remove that user’s promotion and any winnings tied to it.

8. Responsible Gaming

The Company is committed to supporting responsible gaming. We recognize that for a small minority of Users, gambling can become a problem, and we provide tools and resources to help.

• We provide tools to help you manage your gaming, including options for setting deposit limits and self-exclusion.
• We encourage you to play responsibly and within your financial means.
• If you feel you may have a gambling problem, we urge you to seek help from professional organizations such as GamCare or Gamblers Anonymous.

9. Intellectual Property

Everything on this Service is our property. That means all the software, writing, graphics, logos, and trademarks belong exclusively to 1-win-indonesia.com or the partners who license them to us. International copyright and intellectual property laws protect all of this material.

Put simply: you are not allowed to copy, reproduce, or pass around any of this content. The only exception is if we give you our express written consent beforehand.

10. Limitation of Liability

The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Company makes no warranties, expressed or implied, regarding the Service’s fitness for a particular purpose, or that it will be uninterrupted or error-free.

In no event shall the Company be liable for any direct, indirect, incidental, or consequential damages (including, but not limited to, any loss of profits, data, or goodwill) arising from your use of the Service or your inability to use the Service.

11. Your Privacy and Personal Data

We take your privacy seriously. For the complete picture on what information we collect and how we use and protect it, please read our full Privacy Policy. You’ll find it on a separate page, but consider it a core part of this agreement.

12. Changes to These Terms

These rules aren’t set in stone; we may need to modify or replace them over time. If we make a major change, we’ll do our best to give you a 30-day heads-up before the new terms apply.

However, it’s ultimately up to you to check this page for updates. If you continue to use the Service after we’ve posted changes, it means you accept and agree to the new rules.

13. Legal & Dispute Resolution

The laws of Curacao govern all of these Terms. We hope you never have an issue, but if you do, we want to solve it quickly and fairly. Your first step should always be to contact our customer support team so we can try to find a solution together.